Customer-reported story

Metro Dental Partners

Dental and healthcare · 47 locations

JM
“Web Envy 360 transformed our reputation in 90 days.”
Jennifer MartinezDirector of Operations, Metro Dental Partners
A modern dental treatment room with an orange patient chair
REAL MOMENTS. CONNECTED SIGNALS.Connect the patient journey from local discovery to post-visit feedback.
THE CHALLENGE

From fragmented location work to shared ownership.

Forty-seven Google Business Profiles were managed independently. Reviews could remain unanswered for weeks, and the reported average rating was 3.2 stars.

THE APPROACH

A coordinated operating model.

  • Centralized review management
  • AI-assisted response suggestions
  • Location-level reporting
Customer-reported outcomes

What Metro Dental Partners reported after implementation.

68%faster response time
4.8★reported average rating
240%reported review-volume growth
15 hrsreported weekly time saved

Results and statements were supplied by the featured customer. Individual outcomes vary by starting point, rollout, market, and adoption.

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